Head of People & Payroll

Principal Accountabilities

People

•  To provide effective leadership of the People and Payroll team to ensure the delivery of a high-quality, professional, and responsive service is delivered to deliver the best outcomes for our people and the people we support.
• To foster a culture of collaboration and continuous improvement within the team, our systems, and our processes.
• To maintain a focus of creating amazing candidate / employee experiences, and an overarching aim of maintaining our strategic ambition of being a Great Place to Work®.
• To review and deliver our Equality, Diversity & Inclusion Strategy, and the ambition of creating a vibrant, inclusive culture where everyone has a sense of belonging.
• To continually review, develop and promote our Employee Value Proposition.
• To promote the organisational values, ensuring that these are reflected in all people and payroll related activity.
• To establish and maintain professional relationships with internal and external stakeholders ensuring that services are developed and adapted to meet the needs and demands of the business.
• Work collaboratively with wider teams to align people and resources to the effective and efficient pursuit of our strategic objectives and the growth of the organisation.

Quality

• To ensure that customer experience is positive and aligned to the organisation’s values.
• To promote cross organisational working ensuring good practice is shared.
• To ensure that robust processes are in place to manage disciplinary and grievance issues effectively, seeking to reduce the risk of Employment Tribunal or other employment related claims.
• To ensure AFG has effective policies, procedures and people management practices which are fit for purpose and legally compliant.
• To ensure that robust systems and process are in place to effectively and efficiently administer a monthly payroll in a timely manner
• To ensure that robust core controls are in place for all transactional services.
• To ensure all service delivery complies with relevant legislative requirements.
• Be personally accountable for compliance with CQC standards by all colleagues within area of responsibility.
• Ensure effective employee relations by maintaining a partnership relationship with recognised trade union(s) and established colleague forum/networks.
• Ensure that our job evaluation scheme remains fit for purpose and aligned to the organisational strategy.
• Develop relevant people and payroll metrics that quantify the added value to the organisation of the function.
• To develop and communicate analysis and insights from our people data to measure the quality of our services, inform strategic action, identify risks/opportunities, and to comply with our internal and external reporting obligations.
• Ensure cost effective, consistent, and appropriate external support including legal advice, occupational health provision, agency provision etc.
• Overall responsibility for ensuring implementation of data protection and records management within the People and Payroll Team.

Financial

• To ensure compliance with AFG financial policies and procedures including the Scheme of Reservation and Delegation, Financial Standing Orders and Standing Financial Instructions.
• To support budget setting and forecasting exercises, ensuring policies and timetables are adhered to.
• Agree, monitor, and manage financial performance against agreed budgets. Report on variances, forecasting end of year position.  Identify pressures and address these.
• To continually drive efficiency and demonstrate value for money.
• To identify and minimise financial risks to the organisation.
• Manage contractor relationships that demonstrate good partnership working and drive improvement in quality standards.
• To support the organisation to implement efficiency programmes requiring significant change management.
• Working with Operational leads, ensuring a robust resource and finance plan is in place that supports the overarching strategy and annual business plan.

Growth / Organisational Development

• To contribute to the development and delivery of the People and Culture Strategy.
• To work closely with Head of Learning & Organisational Development to support the development and delivery of people related strategies and interventions.
• To lead and develop projects that will support future organisational growth and develops best practice.
• To contribute to the strategic development of the organisation by active involvement in projects.
• To oversee the due diligence and integration processes for new business and contracts to ensure that risks are managed appropriately, and that new business and employees are integrated successfully into the organisation.
• Lead the development of resource plans to build capacity and capability to sustain existing services and support organisational growth.

• Excellent knowledge of UK employment legislation
• Excellent presentational skills for conveying complex concepts.
• Excellent verbal and written communication skills.
• Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics.
• Effective interpersonal skills and high degree of self-awareness and self-regulation, with ability to use evaluative and reflective techniques to personal practice, events, and activities.
• Able to build effective, credible relationships quickly with key stakeholders.
• Ability to analyse and interpret complex and sensitive information effectively and devise appropriate interventions, solutions, and strategies.
• Excellent leadership and people management skills
• Ability to take initiative and work without supervision, working to tight and often changing timescales, interpreting organisational policy and best practice for implementation.
• Excellent working knowledge of Office 365 products.
• Evidence of continuing professional development

• Embraces change, viewing it as an opportunity to learn and develop.
• Confident to lead the way - is able to inspire others with their passion and enthusiasm.
• Is solution focused and has a “can do attitude”.
• Is people focused, has strong interpersonal skills and encourages others to speak up.
• Takes personal responsibility and holds others to account.
• Ability to move between details and the bigger picture.
• Ability to work independently and autonomously.
•  To be accurate and methodical in approach to work