To be involved in the development and setting up of new services, by providing complex care and support to each new individual, ensuring all paperwork is in place within the home setting prior to initial care delivery. To shadow-train new onboarded support workers for each new package of care and to travel around the North West as necessary.
• To travel around the North West as required to provide short-term care and support to new individuals in accordance with their Personalised Plan.
• To shadow-train new, core care team support workers to ensure they are confident to deliver the care necessary to the person supported and ensure competence ready for clinical nurse sign-off.
• To ensure all the necessary paperwork in in-situ within the home setting prior to initial care delivery.
• To assist with initial rostering and coordinating rotas for the core care team.
• To act as a role model to new support workers by consistently demonstrating AFG’s values, safe, effective excellent quality care and good practice.
• To provide all health-related and social support to people with complex care diagnoses including for example Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health.
• To support people who present with behaviours that challenge by using appropriate techniques and strategies.
• To provide safe medication and pain management to the people we support in line with their medication care plan.
• To manage medical equipment and supplies and monitor depletion of same, re-ordering as necessary in a timely manner to ensure nothing runs low.
• To attend all clinical mandatory and specialist training sessions, face to face and online, to remain competent to deliver care to the people we support in all complexities of care.
• To ensure all incidents which cause or have the potential to cause harm are reported and recorded in a timely manner, in line with AFG policies and procedures.
• To deliver our vision to create ‘’A world where amazing people do amazing things every day. to the people AFG support in line with each individual’s personalised plan.
• To enable and support people to be actively engaged in their living environment and within their local community.
• To support people to design, develop and own the support they receive, making an effective contribution to Personalised Planning.
• To support people to make informed choices and increase their independence and to follow the principles of the Mental Capacity Act when someone has difficulty making a specific decision.
• To support people to exercise their cultural beliefs and practices.
• To enable people to form and maintain relationships of their choice.
• To support people to maintain their home/living environment.
• To promote & increase independence for the people we support.
• To support people to access their community.
• To enable the people we support to take positive risks in their lives
• To ensure the people we support are not abused, neglected or ill-treated. To stop any such poor treatment, make the situation safe and report any concerns to line management, On Call Manager or if need be through whistleblowing procedures.
Principal Accountabilities
• Team Coordination: Facilitating collaboration among team members, ensuring everyone understands their roles, and removing obstacles to progress.
• Milestone Tracking: Monitoring project deliverables, timelines, and budgets, and reporting on progress to Area managers and Head of Operations.
• Stakeholder Communication: Acting as a point of contact for project updates, risks, and issues, and ensuring clear, consistent communication across the team.
• Documentation and Reporting: Maintaining accurate project records, preparing reports, and supporting compliance with organisational standards.
• Continuity and Progress: Proactively stepping in to complete tasks or fill gaps to ensure timely and effective delivery of operational project objectives
Enabling Support
• To provide personalised support to people with complex care needs, including assistance with activities of daily living, medication administration and managing medical equipment and supplies.
• To actively participate in helping the people we support to achieve their outcomes as per their agreed Personalised Plan, providing safe and effective care and support to ensure the needs of the person are met.
• To support people to develop and maintain relationships, as identified in the individual’s Personalised Plan and facilitate the development of new relationships.
• To support people to make informed choices around a healthy lifestyle.
• To support people to meet their leisure, work, social, emotional and spiritual needs.
• To support people to connect with their community in accordance with their wishes as identified in their Personalised Plan.
• To support people in managing their finances to ensure financial independence and stability.
• To support people to maintain a suitably clean and safe living environment.
• To support people to access other support mechanisms through effective signposting as outlined in their Personalised Plan.
• To support people to maintain the safety and security of their home.
• To enable people to maintain their health & wellbeing including support with medication and/or personal care needs if identified within their Personalised Plan.
Training & Development
• Participate fully in training and development in accordance with the Alternative Futures Group development programme for Clinical Community Care Support Workers and any external training as required.
• Attend and actively participate in supervision sessions and performance reviews.
• Attend and actively participate in team meetings.
• Develop and share skills to aid in the provision and improvement of support.
Further Responsibilities
• Be required to be actively involved in out of hours support as part of an On Call rota
• To deliver Our Vision in accordance with the organisation’s aims and objectives, and Policies and Procedures.
• To comply with the Skills for Care Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.
• To treat all people with dignity and respect always promoting an environment free from bullying, harassment and intimidation.
• To take responsibility for own health and safety and that of the people the organisation support, members of staff and others. To report any areas of risk to the Line Manager.
• To report and record information and learning in accordance with requirements.
• To work effectively as part of a team.
Please Note: All employees should be aware that due to the nature of work Alternative Futures Group undertakes there are elements of risk relating to behaviours that may be described as challenging and moving and handling. Appropriate training will be offered and staff will be required to participate. There may be a risk due to passive smoking.
Please only apply if you meet the below requirements:
Essential Criteria
• At least 2 years experience of providing clinical care and support services to adults with complex care and support needs incl. for example Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health diagnoses
• At least 2 year’s experience of providing medication and pain management to people with a complex care diagnosis.
• Experience of shadow-training new complex care workers
• Experience of working with and relating to people from a wide variety of backgrounds
Qualifications & Training
• NVQ or QCF Level 2 in Care / Promoting Independence or equivalent.
Other
• Willingness to attend all clinical mandatory and specialist training courses and events
• Ability to travel to services around the North West region, providing short-term care and support
• Ability and willingness to work flexible hours, covering 24 hours/7 days
• Full Driving License and Use of a vehicle
£15.60 per hour until 31st March 2026