Learning Content Designer - 12 month Maternity Cover

Job Purpose

The Learning Content Designer will be responsible for designing, developing, and creating engaging, effective and impactful learning content and materials.

You will be creative and detail-oriented, bringing a blend of instructional design expertise, creativity, and technical skills that meet the needs of our diverse organisational audience.

Experienced in design methodology for in person, virtual and blended learning delivery, you will develop impactful, best-in-class learning experiences to enhance employee engagement, improve performance and drive organisational success.

Key Accountabilities

• Design and Develop Training Content
  Design and develop high-quality, engaging and best-in-class learning materials for training sessions, workshops, digital sessions and blended learning. Training content will be developed for both the operational training team and the learner.
• Utilise Instructional Design Principles
  Apply best practice in instructional design and adult learning theory to create learner centric and outcome-focused training content and learner experiences. Use of simple, effective and easy to follow guides, instructional videos, interactive activities, assessments and other relevant training related methodologies.
• Collaborate with Subject Matter Experts
  Work closely with subject matter experts and key stakeholders to analyse content requirements. This will ensure accuracy and relevance in the design of training materials.
• Use Creative Software
  Utilise multimedia tools and software to create visually appealing and interactive content aligned to the different learning preferences and needs of the learner.
• Conduct Needs Assessments
  Analyse training needs and learner analysis to identify gaps in current training material and tailor new or updated content to specific audiences.
• Version Control & Quality Management
  Manage the consistency of our training content and conduct regular quality reviews for changes in practice, standards and legislation.
• Monitor and Evaluate Learning Content
  Build a review process to monitor and evaluate how learning content is used by the 'trainer' and is received by the 'learner'. Evaluation data will be used to review and revise content to ensure it is up-to-date and aligned with current best practices, business goals and learner needs.
• Stay Updated with Industry Trends
  Stay current with emerging training trends, best practices in learning technologies and instructional design, exploring new ways to enhance the learning experience through microlearning, adaptive learning, AI and gamification.
• Provide Support to Wider Training Team
  Provide support and guidance to other team members on best practices in content design and development.

Skills & Knowledge

• Specialist knowledge of learning content design.
• Methodical approach to creating engaging training content.
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Knowledge of training design and storyboard techniques.
• Effective planning and prioritisation skills with the ability to set to and work to deadlines.
• Manage multiple learning projects simultaneously, ensuring timely delivery, quality standards and budget compliance.
• Ability to deal with complex, and ambiguous information where an answer isn't immediately clear.
• Excellent oral and written skills to produce data insights, reports, content and presentations.
• The ability to understand and explain complex technological scenarios into simple end user content.

Values & Attitudes

• A quick learner who's keen to develop.
• Takes personal responsibility and holds others to account.
• Is solution focused and has a "can do attitude".
• Can inspire others with passion and enthusiasm.
• Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
• Embraces change, viewing it as an opportunity to learn and develop.
• To be accurate and methodical in approach to work.

Experience

• Experience at working collaboratively with various stakeholders at different levels in the organisation.
• Proven experience in designing and evaluating training content and how it is experienced by an end user.
• Experience of simplifying the "complex" into easy-to-understand language for end users.
• Experience of working as part of a high performing team.

Qualifications and Training

• Degree in HR, Training, OD, Instructional Design, Education or a related field. Equivalent professional knowledge or experience within a relevant field.
• Strong proficiency of Microsoft 365 suite and associated applications.

Other

• Ability to work remotely in a Hybrid working environment.
• This is a predominantly home based role, with travel to our collaboration hub in Liverpool and other sites within the north west required regularly. We therefore require applicants to live within the north west of England with the use of a vehicle to facilitate in person working.

With our extended flexible working options, you can choose to work your 35 hours per week on a 9-day fortnight or a 4.5-day week basis, supporting our employees with their work life balance.

This role is Band II as per our structure

We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.

We’re proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our team.  If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

At AFG we also recognise the contribution and value that our staff make.  We would not be able to provide the life changing support that we do without people like you!

In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.