Operational Project Support Lead - 35 hours per week in Liverpool Area - Temp for 12 months, driver

Job Purpose

To expand capacity within the LD Division to ensure successful operational involvement, engagement and smooth and effective delivery of DSR and other strategic projects related to our strategic ambitions.

To coordinate and complete administrative, logistical, and operational activities. This includes tracking progress, managing documentation, supporting communication between stakeholders, and ensuring that project plans are executed

This role acts as a linchpin between Area managers, team members, and stakeholders, helping to keep projects on track, resolve issues, and support and deliver on the achievement of project goals.

Dimensions

While a Project Support Lead may take on some leadership, coordination and delivery     duties, they do not have full accountability for project delivery.

Principal Accountabilities

• Team Coordination: Facilitating collaboration among team members, ensuring everyone understands their roles, and removing obstacles to progress.
• Milestone Tracking: Monitoring project deliverables, timelines, and budgets, and reporting on progress to Area managers and Head of Operations.
• Stakeholder Communication: Acting as a point of contact for project updates, risks, and issues, and ensuring clear, consistent communication across the team.
• Documentation and Reporting: Maintaining accurate project records, preparing reports, and supporting compliance with organisational standards.
• Continuity and Progress: Proactively stepping in to complete tasks or fill gaps to ensure timely and effective delivery of operational project objectives

Responsibilities common to all Leads

• All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local Adult and Child protection procedures and who to contact within the Local Authority Safeguarding team for further advice. All colleagues are required to attend safeguarding awareness training and to undertake additional training appropriate to their role.
• Demonstrate good judgment and sound decision making by reflecting an appropriate situational awareness, understanding of context and making informed choice when reaching decisions.
• Lead and promote initiatives that support our organisational aim to be socially and environmentally responsible.
• Lead and support initiatives/projects that promote the use of technology.
• Establish, maintain, and develop professional working relationships with colleagues and external partners.
• Contribute generally to the development of quality services.
• Uphold the values, mission and vision of AFG at all times.
• Adhere to AFG policies and procedures and to operate within the law at all times.
• Demonstrate continuous professional development, encouraging others to do the same and to operate within the AFG performance management framework.
• Work effectively with others to ensure the best outcome for the people supported.
• Comply with Equality and Diversity policy.
• Comply with Code of Conduct.
• Work flexibly in accordance with organisational need.
• Travel within the operational and business area of AFG.
• Hold team meetings and disseminate corporate messages, feeding back issues and recognising staff achievement.
• Comply with AFG recruitment and selection policy and process.
• Act with integrity and transparency at all times.

Please only apply if you meet the below requirements:

Essential Criteria

Experience:

• Minimum of 2 years experience in working in adult social care, particularly supporting people with learning disabilities, autism, acquired bran injury.
•  Experience of working in creative, innovative environments and using data to inform and improve practice.
• Experience of partnership working.
• Experience of managing resources within agreed budget.
• Experience of using IT systems in the management of service and people.

  Skills & Knowledge

• Excellent communications skills, both written and verbal.
• Ability to demonstrate a significant knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with the current views and best practice.
• Ability to apply policy and procedure in a way that results in quality outcomes for people.
• Ability to demonstrate initiative, self-motivation, and resourcefulness.
• Effective resource management.
• Ability to use ICT for information, performance reporting and communication.
• Knowledge of equality and anti-discriminatory practices.
• Knowledge and application of Safeguarding Adult and Child protection procedures.
• Excellent organizational and analytical skills, with the ability to manage competing priorities and work at pace.
• Strong leadership and team collaboration skills, with the ability to motivate and empower others.

  Qualifications / Training

• NVQ3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period.
• Training in Person centred practices (planning, review, team development).

We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.

We’re proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our team.  If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

At AFG we also recognise the contribution and value that our staff make.  We would not be able to provide the life changing support that we do without people like you!

In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.